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The Field Enablement Manager will design partner enablement frameworks, create certifications, manage training sessions, and collaborate cross-functionally for effective learning programs related to Benchling's AI platform.

The Field Enablement Manager will manage the Docebo LMS, design training programs, and ensure high-level performance for customer-facing teams at Benchling.

Build and productionize end-to-end AI agents that automate scientific workflows, including experiment design, data capture, analysis, and reporting. Partner directly with customers to identify use cases, gather feedback, develop evaluations, and onboard scientific teams. Work across backend and frontend systems, improve agent infrastructure, and shape Benchling’s AI engineering practices and product direction.

Owns the global strategy and performance of named Global Systems Integrator partnerships. Responsibilities include developing joint business plans, building executive relationships, allocating resources, driving co-selling and pipeline generation, enabling partner teams, creating repeatable solutions, managing governance and escalations, and coordinating regional execution. The role also supports ecosystem expansion and cross-functional alignment across sales, services, customer success, legal, finance, product, engineering, and marketing.

The Financial Analyst supports the Sales organization through budgeting, forecasting, commission calculations, and financial performance analysis, while driving strategic initiatives and ad-hoc projects.

Designs and oversees cloud integrations, automations, demos, and proof-of-concepts for enterprise biotech customers using Benchling’s developer platform. Partners with customer IT and development teams to understand scientific informatics environments, scope requirements, manage technical risks, and deliver scalable solutions. Collaborates with product, engineering, and implementation teams on roadmaps, rollouts, documentation, and product gaps. Requires strong life sciences or technical expertise, consulting experience, Python and REST API skills, and clear communication.

The Senior Accountant supports daily accounting operations, month-end close, journal entries, account reconciliations, financial statement preparation, flux analysis, audits, internal controls, and GAAP-compliant processes. The role focuses primarily on personnel-related costs, including commissions, bonuses, employee benefits, and stock-based compensation. It also contributes to process improvements, accounting policies, systems development, and cross-functional finance projects.

Lead Benchling implementations for biotech and biopharma customers from kickoff through go-live. Manage project plans, requirements workshops, solution design, data modeling, configuration, testing, user acceptance testing, training, and onboarding. Serve as a trusted scientific and product advisor, advocate for customer needs, develop training materials, and identify post-launch expansion opportunities.

Build and operate production-grade ELT pipelines from Benchling, Salesforce, and third-party systems into Snowflake using dbt. Own ingestion, transformation, warehouse, BI, governance, monitoring, testing, access controls, privacy, cost, and performance. Partner with AI engineering to provide trusted data for internal AI applications and agentic workflows, contribute to warehouse and metrics-layer architecture, and translate cross-functional stakeholder needs into scalable data solutions.

Owns deferred revenue, allowance for credit losses, contract modifications, professional services revenue, and revenue close activities in a high-growth SaaS environment. The role requires technical ASC 606 expertise, audit and SOX ownership, process automation, and cross-functional collaboration on consumption-based products, AI partnership economics, pricing models, and business expansion.