Top Tech Jobs & Startup Jobs

Manage temperature-controlled and perishable cargo claims from filing through resolution. Investigate reefer deviations, delays, damage, shortages, contamination, and shelf-life issues while applying PACA, Carmack, USDA, and FSMA requirements. Negotiate settlements, coordinate salvage or disposal, validate documentation, reconcile financial records, monitor cold-chain compliance, track claim trends, and collaborate with carriers, customers, legal, and operational risk teams. Escalate complex claims and maintain accurate records in TMS and claims systems.

Manage temperature-controlled and perishable cargo claims from filing through resolution. Investigate freight losses, negotiate settlements, coordinate salvage or disposal, validate documentation, reconcile claim-related finances, and maintain accurate records. Monitor cold-chain compliance, carrier standards, and operational risks while collaborating with customers, carriers, legal, sales, and risk teams. Escalate complex claims and identify trends affecting carrier performance and financial exposure.

Manages Mexico cross-border and logistics operations for customer accounts, including pickup and delivery appointments, carrier communication, accessorials, awarded lanes, transloads, capacity, profitability, and KPI performance. Identifies operational improvements, resolves complex shipment issues, supports customer reviews, and collaborates with sales, carriers, and internal teams. Requires understanding of FDA and SAGARPA border processes and developing expertise in transportation markets, pricing, and brokerage.

Manages customer accounts and cross-border Mexico freight operations, serving as the primary customer contact. Responsibilities include account growth, onboarding, RFP coordination, load scheduling, customs documentation, border operations, issue resolution, KPI management, carrier coordination, and profitability improvement. The role requires strong customer service, operational problem-solving, process improvement, and collaboration across Mexico, business development, pricing, and operations teams.

Manages Mexico and cross-border customer accounts within a 3PL environment. Responsibilities include coordinating pickup and delivery appointments, tracking shipments, managing accessorials and transloads, monitoring awarded lanes and capacity, maintaining profitability, reviewing KPIs, and driving continuous improvement. The role collaborates with customers, carriers, sales, and internal teams while handling FDA and SAGARPA border processes and resolving operational issues.

Own product roadmaps, priorities, requirements, and lifecycle management for software products serving freight and logistics. Collaborate with UX designers, developers, business stakeholders, and usability researchers to define, test, and refine capabilities. Maintain agile backlogs, user stories, and product requirements while driving adoption and satisfaction. Manage high-impact incidents, conduct post-mortems, and identify product, policy, and process improvements.

Associate Product Manager responsible for owning product areas across the lifecycle, including roadmap development, prioritization, requirements, user stories, backlog management, user research, and end-user adoption. The role collaborates with UX, design, development, and business stakeholders to deliver and refine B2B software capabilities for freight and logistics. It also handles high-impact incidents and conducts post-mortems to identify product and process improvements.

Owns end-to-end EDI integration implementations, including requirements analysis, mapping, development, testing, deployment, monitoring, troubleshooting, and post-production support. The role serves as an integration subject matter expert, develops sustainable data transformation solutions, manages implementation workflows, mentors integration specialists, and collaborates with business, product, and technical stakeholders. Experience with Cleo Integration Cloud, CIC Studio, EDI tools, JSON, databases, and advanced integration methods is required.

Own end-to-end EDI integration implementations, including mapping analysis, development, testing, deployment, monitoring, troubleshooting, and post-production support. Partner with specialists, business stakeholders, and product teams to deliver scalable data transformation and communication solutions. Serve as an integration subject matter expert, mentor junior specialists, oversee project readiness, and drive standardization, quality, and continuous improvement across enterprise systems.

Owns end-to-end EDI integration implementations, including requirements analysis, mapping, development, testing, deployment, monitoring, troubleshooting, and post-production support. The role develops data transformations and integrations across enterprise systems, manages trading partner implementations, ensures production readiness, and collaborates with business and product teams. It also serves as an integration subject matter expert, mentors specialists, and supports standardized, high-quality integration practices.