Manages customer order entry, shipping coordination, invoicing, accounts receivable, collections support, cash receipts, and payment processing. Maintains customer and billing records, resolves order and payment discrepancies, prepares reports, and supports ERP migration activities including data validation, workflow testing, documentation, and training. Collaborates with Sales, Customer Service, Shipping, and Finance while providing responsive customer support and process improvement recommendations.

Manage and grow an established portfolio of customers across the United States and Canada. Responsibilities include retaining accounts, driving sales growth, conducting customer meetings and training, monitoring program execution, developing account strategies, maintaining CRM records and forecasts, tracking competitors, resolving customer concerns, and partnering on product rollouts. The role requires approximately 30% travel, including travel to Quebec and surrounding Canadian markets.

Manage and grow an established regional customer portfolio across the U.S. and Canada. Responsibilities include retaining and expanding accounts, building relationships, monitoring program execution, conducting customer meetings and training, maintaining CRM records and forecasts, tracking market trends, resolving concerns, and coordinating sales initiatives. The role requires approximately 30% travel, including Quebec and surrounding Canadian markets, and offers salary plus bonus.