Accounting Specialist

Accounting Specialist

Order Management, Billing and Accounts Receivable

Permanent Full-time | Maple Valley, WA | Onsite | Bonus Eligible
$23–26 per hour D.O.E.

CAF — Who We Are

CAF is Latin for Citius, Altius, Fortius, meaning Faster, Higher, Stronger—which drives us to keep growing and improving ourselves and each other. We don’t just manufacture sustainable cleaning products; we partner with our customers to deliver consistently clean and customer-ready experiences across all locations.

CAF believes in the value of clean. Our goal is to produce effective, innovative cleaning solutions and provide training and execution support to ensure safer and cleaner outdoor experiences.

What We’re Looking For

CAF is seeking a detail-oriented and tech-savvy Accounting Specialist with a focus on order management, billing, and accounts receivable (AR) to join our finance and accounting team. This role manages customer order processing and invoicing while supporting collections, cash receipts, and payment processing.

The ideal candidate is organized, responsive, and comfortable working across multiple systems and departments to resolve issues. You’ll work closely with Sales, Customer Service, Shipping, and Finance to keep orders moving, billing accurate, and customer account information current. You’ll also support our upcoming ERP migration by helping validate data, test workflows, and adopt new processes.

Key Responsibilities

Order Management and Shipping Coordination

• Enter and review customer orders received manually, through EDI, and through customer ordering channels.
• Verify customer information, product details, pricing, quantities, and shipping instructions.
• Coordinate with Shipping and other internal teams to support timely fulfillment and resolve order discrepancies.
• Contact customers to clarify order details and communicate changes, delays, or other issues.
• Research orders and coordinate replacements, returns, and damaged shipment resolutions.
• Monitor electronic order transactions and work with internal teams or service providers to resolve processing issues.

Customer Invoicing and Accounts Receivable

• Prepare, review, and distribute accurate customer invoices promptly through the appropriate channels, including customer portals and webstores.
• Confirm invoices reflect order and shipment details and coordinate billing corrections when needed.
• Maintain current customer billing information, accounts receivable contacts, and invoicing requirements.
• Follow up on outstanding invoices, provide supporting documentation, and maintain clear records of collection activity.
• Work with customers and internal teams to resolve billing questions, payment discrepancies, and disputed balances; escalate unresolved issues as appropriate.

Cash Receipts and Payment Processing

• Receive, record, and apply customer payments to the appropriate accounts and invoices.
• Process daily credit card transactions and verify timely settlement and deposit.
• Research unapplied payments and payment discrepancies with the Finance team.
• Maintain accurate payment records and follow established financial controls.

Reporting, Systems, and Administrative Support

• Assist with sales, order, invoice, and accounts receivable reporting.
• Provide backup coverage for inbound calls and assist with customer account inquiries.
• Maintain accurate customer, order, and billing records in company systems.
• Support the ERP migration through data review, workflow testing, process documentation, and training.
• Identify and suggest improvements that increase accuracy and simplify order management and billing workflows.
• Assist with other accounting, administrative, and special projects as assigned.

Order management is expected to represent approximately 65% of the role, invoicing and accounts receivable support 20%, administration and reporting 10%, and cash receipts 5%. Priorities may shift with business needs and the ERP transition.

Measures of Success

• Accurate order entry, current processing queues, and efficient shipment coordination.
• Prompt, accurate invoicing and timely resolution of billing discrepancies.
• Current customer account information and consistent follow-through on outstanding receivables.
• Accurate payment recording and application, with timely credit card processing and deposit verification.
• Responsive communication across departments and with customers.
• Reliable reporting support and effective participation in system and process improvements.

Qualifications

• 2+ years of experience in order entry, invoicing, accounting support, or a similar administrative role.
• Understanding of customer billing, accounts receivable, and payment processing fundamentals.
• Excellent attention to detail, organization, and time management skills.
• Strong analytical and problem-solving abilities, including the ability to research discrepancies and follow issues through resolution.
• Clear written and verbal communication skills and a professional customer service approach.
• Comfort working with business software, learning new systems, and troubleshooting basic processing issues.
• Proficiency with Microsoft Excel and standard office applications.
• Ability to manage competing priorities, collaborate across departments, and handle confidential financial information with discretion.

Preferred Qualifications

• Experience with Microsoft Dynamics 365 Business Central, particularly sales orders, invoicing, accounts receivable, and cash receipts.
• Experience with EDI systems and document flows, including purchase orders (850), order acknowledgments (855), and invoices (810).
• Familiarity with customer portals, retailer compliance systems, or EDI providers such as SPS Commerce or TrueCommerce.
• Experience with Microsoft Dynamics GP or another ERP system.
• Participation in an ERP implementation or migration, including data validation, user acceptance testing, or process documentation.
• Experience with accounts receivable collections, cash application, and credit card processing.

Our Culture

CAF takes pride in our unique, down-to-earth culture, with enthusiastic, tenacious, grounded, and fun employees who bring diverse backgrounds and talents. Our culture is customer-oriented, and sales is key to the growth of our fast-paced company.

We believe customers come first, while recognizing the importance of balance between work and family. We value creative thinking, curiosity, camaraderie, and respect for others’ input. If you enjoy learning, driving improvements, and contributing to a growing organization, CAF could be a great fit.

Reports To

This position reports directly to the Finance and Accounting Director and supports the department’s commitment to accuracy, sound decision-making, and CAF’s broader business priorities.

Fair Pay

CAF’s compensation approach is designed to attract, motivate, and retain talented employees. Compensation considers the responsibilities of the position, relevant experience and skills, and market benchmarks.

Perks and Benefits Include

Health and Wellness

• Medical, dental, and vision insurance
• Long-term disability
• Wellness reimbursement program, including eligible gym memberships and massage therapy

Financial Benefits

• 401(k) retirement plan
• Performance bonuses
• Tickets at Work program

Office Perks

• Schedule flexibility when needed
• Company social outings and team-building events
• Free snacks
• Learning opportunities and recognition for your contributions

Paid Time Off

• Generous PTO and sick policy
• 11 paid holidays, including a full week off for Christmas
• Maternity and paternity leave

Join Us

CAF is a place to contribute, grow, and enjoy the people you work with. If you take pride in accurate work, responsive customer service, and finding better ways to get things done, we’d love to hear from you.

Apply today and help support CAF’s next stage of growth!

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