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Leads daily IT operations as second-in-command to the VP of IT. Oversees support, infrastructure, Microsoft systems, endpoint management, security, hardware provisioning, vendors, procurement, and major technology projects. Provides hands-on technical leadership across distributed locations, manages escalations and incidents, drives standardization, and partners with business departments. Requires regular travel to stores, warehouses, and offices, participation in 24/7 on-call coverage, and direct involvement in installations, troubleshooting, deployments, and outages.

Owns assigned month-end close activities, journal entries, variance analysis, fixed asset accounting, balance sheet reconciliations, audit support, and lender and board reporting. Maintains audit-ready records, supports Business Central configuration, documents procedures, guides accounting staff, and improves reconciliation and reporting workflows using Excel, Business Central, FYISoft, and Claude.

Serves as the HR partner for a multi-state region, coaching store leaders on talent development, succession planning, recruiting, employee relations, compliance, performance management, and workforce programs. Conducts investigations, supports HR processes, maintains HRIS data, provides employee support, and advises leadership on employment practices. The role is field-focused, requiring frequent travel to stores across the assigned region and conversational English and Spanish proficiency.

Owns leave and accommodation administration, I-9 and work authorization compliance, employment verification, employee documentation, training tracking, unemployment claim support, audits, and HR process improvements. The role manages high-volume, multi-state HR operations, uses HR systems and reporting to monitor compliance, and partners with HR, Payroll, Legal, and field leadership. It requires regular on-site work in Ventura, California, with occasional travel and employee communication in English and Spanish.