Installs, configures, maintains, and repairs computers, peripherals, software, and network equipment. Troubleshoots hardware, software, malware, and connectivity issues; supports help desk operations and business applications including Office, Teams, Nitro, and Salesforce. Performs testing, prepares reports, documents work, assembles devices, and contributes to application or network projects. Requires strong troubleshooting, communication, organization, and knowledge of computer systems, LAN/WAN networks, security, and data privacy.