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Manage client relationships and serve as the primary contact for advertising clients. Coordinate print and digital advertising approvals, scheduling, asset organization, and online ad uploads across six markets. Conduct client check-ins, discuss campaign performance, gather feedback, resolve concerns, and proactively address satisfaction risks to support retention. Collaborate closely with account executives and the design team to ensure accurate, timely, high-quality deliverables.

Drives advertising sales revenue by managing client accounts, pursuing new business, meeting ambitious sales targets, and closing deals. The role requires digital advertising expertise, client relationship management, prospecting, negotiation, presentations, and collaboration with production teams. The Senior Account Executive also mentors sales colleagues, provides strategic insights, maintains client databases, and supports long-term customer success.

Manage and grow an established portfolio of advertising clients through relationship development, proactive communication, renewals, retention, and appropriate upselling. The role involves understanding client goals, recommending advertising solutions, maintaining accurate CRM records, coordinating fulfillment with internal teams, resolving concerns, identifying at-risk accounts, and protecting recurring revenue. This is primarily an inside account management position conducted through phone, email, video meetings, and CRM systems, with limited in-person meetings when beneficial.

The Associate Editor supports print, digital, website, and social content across local markets. Responsibilities include writing and editing articles, researching and fact-checking information, updating directories and calendars, managing website content, creating sponsored content, generating story ideas, attending community events, and maintaining organized workflows in collaboration with editorial teams.

Design print advertisements and digital assets for magazines, websites, newsletters, campaigns, and digital editions. Prepare press-ready files, verify color, resolution, bleeds, sizing, and brand compliance, and conduct quality reviews. Collaborate with stakeholders, incorporate feedback, manage multiple projects and deadlines, and maintain organized workflows while producing accurate, professional, on-brand creative work.