Manage customer accounts through inside sales, quoting, customer service, relationship development, order planning, forecasting, pricing, delivery coordination, and issue resolution. Collaborate with Supply Chain, Engineering, Quality, Manufacturing, and Planning teams to ensure successful product delivery. Support receivables collection, communicate initiative progress, improve sales processes, and follow OSHA and company safety procedures.

Leads product and tooling design projects for forged product launches. Creates and revises drawings and forge process documentation, evaluates tooling and product defects, supports nonconformance disposition and corrective actions, and develops safety, quality, cost, and production improvements. Designs equipment and fixtures, maintains customer-compliant manufacturing processes, and collaborates with production, quality, customers, vendors, and cross-functional teams. Some travel is required for customer visits, conferences, and training.