Administers U.S. and Canadian health, welfare, retirement, and leave benefits programs. Manages enrollment, eligibility, billing, reconciliations, audits, compliance, employee inquiries, vendor relationships, communications, open enrollment, reporting, and benefits system integrations. Investigates and resolves complex issues, maintains procedures and controls, supports plan implementations and vendor transitions, and identifies process improvements that enhance accuracy, efficiency, compliance, and employee experience.

Designs, builds, automates, and operates Azure cloud platforms supporting enterprise applications, data platforms, analytics, and digital transformation. Responsibilities include Infrastructure as Code, networking, identity, security, CI/CD, Kubernetes, containerization, monitoring, production troubleshooting, and data platform enablement. The role also administers Microsoft 365 services, hybrid Entra ID environments, Exchange Online, Teams, SharePoint, and related security controls.