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Supports trade marketing programs and sales operations by managing promotions, calendars, CRM and ERP data, forecasts, dashboards, KPIs, trade spend, and performance reporting. Analyzes sales and promotional trends, recommends process improvements, and coordinates across Sales, Marketing, Finance, Supply Chain, and external partners. The role is in-office in Orlando with periodic ship travel and occasional evening or weekend work.

Generates and qualifies sales leads through outbound calls, email, and virtual communications; builds customer relationships; presents cruise products and services; manages the sales pipeline through closing; prepares quotes and orders; maintains CRM records; resolves customer issues; meets sales targets; and collaborates with marketing, customer service, and operations teams. The role is part-time, in-person in Orlando, with periodic travel aboard company ships.

Analyzes booking pace, demand, occupancy, pricing, inventory, competitor activity, and revenue performance for a cruise business. Supports forecasting, yield optimization, pricing decisions, reporting, and Power BI dashboard development. Provides data-driven recommendations to leadership and collaborates with Sales, Marketing, E-commerce, Finance, Reservations, and technology teams to improve revenue outcomes, data quality, and forecasting processes.

Coordinates onboarding for marine officers and crew from offer through first day aboard. Maintains shared trackers, verifies certificates, medicals, visas, and other compliance documents, coordinates travel and crew changes, schedules orientations, prepares status reports, and liaises with the ship manager, shipboard officers, HR, Legal, Finance, and service providers. The role also supports audits, maintains onboarding records, and identifies process improvements.

The Data Analyst will profile and monitor enterprise data, identify quality issues, maintain business glossaries and metadata, support governance audits and privacy compliance, and build reporting dashboards for data quality KPIs. The role partners with engineering, product, and business teams to resolve data issues and improve trusted data practices across the company.