Designs, implements, and maintains server, network, workstation, backup, identity, access management, and cybersecurity infrastructure. Provides technical support, troubleshooting, asset management, user training, and vendor coordination. Collaborates with networking, SCADA, and DevOps teams on infrastructure security and system integrations. The role requires managing IT projects, supporting Microsoft and virtualization environments, maintaining disaster recovery readiness, and responding to cybersecurity incidents and operational needs in an on-site utility environment.