Provides front-desk and clerical support by greeting customers, answering and directing calls, managing mail, maintaining records, opening orders, coordinating courier services, handling branch banking, and ordering and distributing office supplies. The role requires strong customer service, organization, multitasking, professionalism, Microsoft application proficiency, basic accounting knowledge, and a high school diploma or GED.

Provides administrative and accounting support for escrow openings and closings. Prepares closing documents, escrow files, statements, disbursement worksheets, recording packages, and funding requirements. Enters information into the escrow system, coordinates documentation with lenders and title departments, processes escrow receipts and wire requests, distributes checks, and supports escrow officers while delivering customer service and maintaining regulatory compliance.