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Supervises inbound and outbound ground freight teams across rotating shifts. Ensures shipment coverage, exception resolution, data accuracy, SOP compliance, shift handovers, reporting, and continuous improvement. Coaches and develops specialists, manages staffing, audits TMF and Aljex records, escalates security and operational issues, and partners with program leadership on process and tooling improvements.

Manages the delivery side of ground shipments from origin departure through delivery, documentation, financial reconciliation, and billing release. Tracks shipments and ETAs, coordinates warehouse pre-alerts, audits and files proof of delivery, reconciles costs and revenue across transportation systems, and escalates transit, delivery, security, and data issues. Maintains accurate milestones, supports billing inquiries, and completes shift handovers in a high-volume logistics environment.

Monitors shipments from pickup through delivery, updates shipment tracking information in a transportation management system, communicates with carriers and drivers, secures shipping documentation, and escalates service issues. Collaborates with account management, sales, and business development teams to meet service expectations and keep clients informed.

Manages client communications, resolves issues, supports invoicing and accounts receivable, monitors account status, follows procedures, identifies process improvements, communicates company services, and provides activity reports, trend analysis, and corrective actions. The role requires strong customer relationship skills, attention to detail, communication abilities, technical proficiency with office software, and a bachelor’s degree or equivalent related experience.

Manages client communications, resolves account issues, supports invoicing and accounts receivable, monitors account status, analyzes trends, recommends corrective actions, and communicates company services. Collaborates with account managers and project teams, maintains reports, follows procedures, supports process improvement, and builds strong customer relationships.

Manages client communications, issue resolution, account activity, invoices, and accounts receivable under the direction of an Account Manager. Collaborates with project teams to maintain account status, follow procedures, improve processes, communicate company services, and provide regular activity reports. Requires strong customer relationship, communication, organizational, analytical, and problem-solving skills, along with proficiency in standard Microsoft Office applications.

Manages client communications, resolves account issues, supports invoicing and accounts receivable, monitors account status, ensures procedures are followed, identifies process improvements, communicates company services, and provides account activity reports and trend analysis to the Account Manager.

Manages client communications, resolves account issues, supports invoicing and accounts receivable, monitors account status, and reports activity to the Account Manager. Works with project teams to maintain service knowledge, follow procedures, improve processes, analyze trends, and recommend corrective actions. Builds customer relationships while communicating company capabilities and services. Requires strong communication, organization, attention to detail, initiative, and proficiency with standard Microsoft Office applications.

Manages client communications, resolves account issues, supports invoicing and accounts receivable, monitors account status, and coordinates with project teams. Maintains client relationships, communicates company services, follows and improves processes, analyzes reports and trends, and provides regular activity updates to the Account Manager.

Monitors shipments from pickup through delivery, updates transportation management systems, contacts carriers and drivers for status information, escalates service failures, coordinates with account and sales teams, and collects shipping documentation such as bills of lading and proof of delivery records.