Provides paralegal, legal research, case management, client intake, document preparation, and administrative support for bankruptcy, consumer law, advice, referral, and legal helpline programs. Duties include preparing bankruptcy filings and routine pleadings under attorney supervision, maintaining confidential case files, supporting volunteer attorneys and clinics, tracking program data, responding to client inquiries, and assisting with reports, manuals, and special projects.

Manages donor CRM records, gift processing, acknowledgments, stewardship, prospect research, reporting, and donor communications. Coordinates with Finance on reconciliations, invoices, revenue and expense coding, and supports vendors, events, development projects, and administrative operations. Maintains accurate donor and event data, prepares mail and email lists, creates campaigns and reports, and provides customer service to donors and stakeholders in a hybrid environment.

Coordinates continuing legal education programs delivered online and in person. Provides customer service, manages registrations, payments, transfers, refunds, accreditation paperwork, course materials, speaker forms, and LMS updates. Supports faculty and course logistics, troubleshoots webcast and LMS issues, tracks accreditation regulations across 46 jurisdictions, and develops procedures to improve registration and accreditation processes. The role requires evening availability, strong organization, communication, confidentiality, and customer service skills in a hybrid environment.