Books sales appointments, follows up with customers, and supports customer relations throughout the sales process. Creates and publishes blog posts, social media updates, videos, articles, and email newsletters. Develops content and marketing strategies, manages SEO and PPC campaigns, tracks Google Analytics performance, analyzes results, and engages audiences to generate leads and promote HVAC services.

Coordinates marketing and sales activities for an HVAC company, including social media, short-form video, email campaigns, events, SEO, lead response, appointment scheduling, estimate follow-up, and maintenance agreement promotions. The role tracks campaign and sales results, updates ServiceTitan records, supports customer retention, and communicates with customers and internal teams to improve lead conversion and recurring business.

Coordinates sales leads, schedules and confirms appointments, organizes meetings, follows up with customers and prospects, and tracks leads and sales activity. Works with the service department to identify replacement sales opportunities and book non-demand service appointments. Requires strong computer, communication, phone, organizational, and customer-service skills in a friendly, fast-paced environment.