Handles inbound sales, customer service, order entry, returns, technical product support, and e-commerce updates for an automotive performance brand. Manages customer inquiries, product data, pricing, distributor feeds, dealer portals, reviews, and shipping claims. Supports sales reporting and represents the company at trade shows, races, and industry events. Requires strong communication, customer de-escalation, organizational skills, and proficiency with Microsoft Office and business systems.

Design and develop motorcycle and UTV suspension products from concept through production. Collaborate with engineers, technicians, and production staff; research materials, technologies, and manufacturing processes; create technical documentation; and provide customer and internal technical support. The role requires hands-on fabrication, motorcycle installation, prototyping with lathes and mills, CAD proficiency, CNC knowledge, GD&T understanding, and occasional travel.