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Leads marketing, sales, and community outreach for a senior living community. Responsibilities include managing inquiries, tours, follow-ups, lead tracking, sales closures, occupancy and revenue goals, community events, educational seminars, professional networking, advertising, public relations, and weekly marketing reporting. The role develops strategies and 90-day plans to increase qualified leads, traffic, move-ins, and occupancy while coordinating the inquiry process with staff.

Provides HR, payroll, accounts payable, onboarding, recruitment, employee relations, and front-desk supervision for a senior living community. Oversees invoice routing, credit card reconciliation, payroll accuracy, employee records, expense reports, and compliance with company policies. Supports the Executive Director and department leaders while contributing to a hospitality-focused workplace.

Supports the marketing team by designing print, digital, presentation, email, and campaign materials. Develops concepts, mood boards, and creative directions; prepares production-ready files; optimizes imagery; and maintains brand consistency. Collaborates with writers and marketers, incorporates feedback, and manages projects through final production. Also supports responsive HTML email design and testing, including visual, usability, and cross-device quality reviews.

Leads sales and marketing strategy to increase occupancy and revenue for a senior living community. Responsibilities include managing the sales pipeline from inquiry through move-in, conducting tours, building referral relationships, overseeing digital and print marketing, hosting community events, supervising marketing staff, tracking performance metrics in Salesforce, preparing reports, and collaborating with community and corporate leadership.

Plans and oversees staffing for a skilled nursing facility by determining staffing needs, developing strategies, preparing schedules, ensuring regulatory compliance, supporting recruitment and evaluations, maintaining staffing reports, reporting vacancies, and coordinating with payroll to verify employee hours and details.

Owns financial reporting and compliance deliverables, including CAM reports, board and owner schedules, regulatory filings, medical expense and insurance claim packages, debt covenant calculations, and due diligence requests. Performs reconciliations, variance analysis, data validation, exception reporting, and governance checks while coordinating issue resolution with BI, IT, and process owners. Maintains reporting documentation, controls, calendars, and audit trails, supporting tax and compliance activities with minimal supervision.

Leads administrative operations for a senior living community, including reception, office management, clerical support, scheduling, records, purchasing, and workflow improvement. Supervises and develops administrative staff, supports executive and department leaders, coordinates meetings and events, handles escalated concerns, and ensures compliance with policies, confidentiality, and regulatory requirements. Assists with reports, audits, strategic initiatives, and service improvements.

Leads financial oversight for a portfolio of communities, including budgeting, forecasting, financial modeling, variance analysis, cash management, capital allocation, reporting, and internal controls. Partners with operational, clinical, HR, sales, regional, executive, board, and ownership stakeholders to improve profitability and execute corrective action plans. Serves as the finance liaison to accounting and finance centers of excellence while presenting financial performance and recommendations to senior leadership.

Supports resident billing and accounts receivable by handling inquiries, statements, collections, cash deposits, resident files, census updates, move-outs, refunds, and financial data entry. Assists with month-end processes, G/L reporting, budget activities, regulatory tasks, and special projects while maintaining confidential financial information and providing customer service.

Provides administrative and office support to Plant Operations leadership in a senior living community. Responsibilities include managing invoices, purchase orders, budgets, work orders, maintenance contracts, resident service requests, contractor coordination, records, reports, and departmental scheduling. Serves as a resident help desk and front-desk contact, coordinates repairs and landscaping requests, maintains WorxHub profiles and asset records, and supports preventive maintenance and CAPEX documentation while delivering hospitality-focused service.