Handles incoming sales calls and internet leads, responds through email, phone, and text, identifies suitable vehicles, gathers customer information, maintains CRM records, nurtures prospects, and schedules appointments for the sales team. The role emphasizes customer service, sales quota achievement, organization, communication, and collaboration in an automotive dealership environment.

The Sales Appointment Coordinator responds to dealership internet, phone, and live chat inquiries; provides initial sales information; schedules and follows up on appointments; re-engages leads and no-shows; supports sales and service personnel; and maintains customer satisfaction standards. The role requires strong communication, organization, multitasking, computer proficiency, and a customer-focused, goal-oriented approach.