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Provide user technical support, troubleshoot hardware and software issues, administer servers and networks, manage support tickets and IT assets, train users, and assist with security protocols and monitoring across managed service client environments.

Provides user technical support, troubleshoots hardware and software issues, assists with Windows servers and networks, manages support tickets and IT assets, trains users, and supports security protocols and monitoring systems for managed-service clients.

Provides user support and resolves hardware and software issues for managed IT clients. Assists with Windows Server and network administration, ticket documentation, user training, asset inventory, cloud workspace administration, MDM, and security monitoring. Requires four or more years of hands-on support and systems administration experience, strong troubleshooting and communication skills, and a customer-service focus.

Provides technical support to users, troubleshoots hardware and software issues, assists with Windows server and network administration, manages support tickets and IT assets, trains users, and supports security monitoring and protocols for managed-service clients.