Leads pricing strategy, business intelligence, reporting, data governance, and product data management. Manages the Pricing and Data Analytics team, develops pricing controls, analyzes profitability and market trends, establishes reporting standards, and creates Power BI dashboards and executive scorecards. Partners with sales, procurement, IT, finance, marketing, quality, and leadership to support strategic decisions, continuous improvement, and company-wide data accuracy.

Manage and grow assigned customer accounts by providing product expertise, exceptional service, and timely solutions. Identify and qualify sales opportunities, develop strategies to increase customer base and revenue, nurture supplier relationships, and collaborate with sales teams. Success is measured through customer satisfaction, relationship development, and achievement of sales targets.

Processes customer payments, cash applications, remittances, and deposits while maintaining accurate customer records. Communicates with customers and internal teams to resolve billing discrepancies, past-due invoices, transaction questions, and payment variances. Supports collections, provides customer service, and contributes to process improvement initiatives.