Provides technical support for business applications, troubleshoots user issues, manages accounts and system updates, maintains documentation, and helps improve organizational processes through automation and technology solutions. The role collaborates with IT teams, program departments, and software vendors while guiding coworkers on application features and best practices.

Provides administrative and operational support for HumanKind’s Richmond location by greeting visitors, coordinating meeting rooms and fleet vehicles, managing supplies and inventory, supporting facilities and technology needs, handling financial transactions, and maintaining accurate records. The role requires strong organization, communication, discretion, Microsoft Office proficiency, a valid driver’s license, and at least two years of administrative experience.