Leads cross-functional operations spanning inventory, purchasing, production, sales, web sales, and customer service. Establishes KPIs, budgets, SOPs, accountability systems, and scalable workflows; improves efficiency, profitability, accuracy, and service. Oversees inventory and vendor coordination, supports safety compliance, mentors department leaders, analyzes operational performance, and directs continuous-improvement initiatives in partnership with executives and project leadership.

Manages daily purchasing using forecasts and MRP, including supplier sourcing, negotiations, purchase orders, demand forecasting, inventory coordination, pricing analysis, and supplier relationship management. Maintains purchasing records, vendor data, and backorders while ensuring quality and delivery requirements. Requires manufacturing, inventory, and supply chain experience, with proficiency in Microsoft Office and MRP software. Candidates must pass background and drug screening and meet ATF firearm possession requirements.

Provides administrative support through data entry, record keeping, correspondence, expense tracking, office supply management, and confidential information handling. Assists management and teams with project-related tasks, shipping, inventory, and customer service. Handles customer complaints, returns, orders, payments, account reviews, and product or service explanations while coordinating with sales and escalating issues when needed.