Serve as the technical backbone of the sales team by partnering with Account Executives, running MSP-focused product demos, answering integration and architecture questions, guiding technical evaluations and deployments, and leading security reviews. Translate AI capabilities into practical service desk outcomes, address technical objections, train internal teams, and provide structured feedback to Product and Engineering to improve win rates and customer implementation confidence.

Quota-carrying Sales Development Representative responsible for making 60+ daily calls, emailing and qualifying marketing leads, responding to inquiries, educating prospects, identifying customer needs, and supporting pre- and post-sale activities. The role also includes participating in tradeshows and in-person events, presenting Thread’s benefits, and collaborating through email, Slack, and verbal communication.