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Performs accurate data entry, record maintenance, document management, reconciliation, and quality-control activities involving healthcare and business information. Verifies, updates, and corrects records across systems while maintaining confidentiality and HIPAA compliance. Supports spreadsheets, reports, administrative workflows, and internal teams. Requires strong attention to detail, organization, typing accuracy, computer proficiency, and the ability to handle repetitive tasks independently while meeting productivity and accuracy standards.

Provides administrative and operational support to internal teams and healthcare partners through scheduling, documentation, data entry, record maintenance, meeting coordination, communications, reporting, invoice processing, onboarding assistance, and office organization. The role requires confidentiality when handling patient, provider, employee, and business information, including compliance with HIPAA and company security procedures. Work may be performed remotely, in a hybrid setting, or in an office.

Provides administrative and operational support to the HR/People & Culture team. Responsibilities include maintaining confidential employee records, coordinating onboarding and offboarding, supporting recruiting and interview scheduling, assisting with benefits and payroll administration, updating HRIS data, preparing reports, responding to routine employee questions, tracking training, and supporting HR compliance activities.

Provides high-level administrative and operational support to executive leadership by managing complex calendars, meetings, travel, expenses, communications, confidential information, executive materials, action items, and special projects. Coordinates with internal and external stakeholders, prepares agendas and reports, tracks priorities and deadlines, supports board and leadership activities, and proactively resolves scheduling and administrative issues in a healthcare business environment.

Provides customer support through phone, email, chat, and other channels. Handles questions, orders, account and billing concerns, returns, complaints, and service issues. Maintains accurate records, processes requests, protects confidential information, follows up, and escalates complex matters. Collaborates with internal teams while meeting service, quality, response-time, and productivity standards.