Manages customer and dealer orders from quotation through fulfillment, including ERP processing, pricing checks, inventory coordination, purchasing, shipping, invoicing, returns, repairs, and export documentation. Serves as the primary contact for order, delivery, product, pricing, and repair inquiries. Coordinates with sales, manufacturing, warehouses, vendors, freight companies, finance, and repair teams while maintaining accurate records, tracking reports, customer updates, and performance metrics.

Leads direct and channel sales across a multi-state South Central territory, driving revenue growth for critical communications solutions. Responsibilities include managing strategic accounts and partners, developing opportunities and RFP pursuits, conducting presentations and demonstrations, coordinating cross-functional resources, forecasting pipeline, meeting sales targets, and representing the company at industry events. Requires extensive technology sales experience, expertise in public safety, utilities, or transportation markets, and up to 70% travel.

Designs and demonstrates Tait LifeX voice dispatch console solutions for public safety and essential-industry customers. Provides technical sales guidance, solution design, documentation, troubleshooting, customer presentations, training, integrations, and pre-sales support. Collaborates with customers and partners to translate complex requirements into reliable communications systems. Requires telecommunications, networking, VoIP, LMR/RF, DevOps, and systems integration expertise, plus approximately 35%–45% travel.