Answers calls, greets visitors, assists residents and guests, monitors emergency notifications, manages visitor logs, distributes mail and packages, directs marketing appointments, provides tours, and supports administration while maintaining confidentiality.

Leads sales, marketing, occupancy, pre-sales, and fill-up efforts for a senior living community expansion. Develops and executes strategic marketing plans, achieves entrance-fee apartment pre-sale targets, manages sales and marketing staff, oversees CRM and pipeline performance, builds referral and community partnerships, and ensures regulatory-compliant communications. The role also supports budgeting, reporting, customer experience through move-in, and coordination with development, operations, finance, and marketing teams.