Welcomes residents, families, visitors, vendors, and staff; answers and directs calls; manages visitor sign-in and facility security procedures; distributes mail and deliveries; performs data entry, filing, and record maintenance; coordinates departmental communication; and maintains a professional reception area in a skilled nursing and rehabilitation environment.

Provides overnight front desk coverage every other weekend by welcoming residents and visitors, answering and routing calls, managing visitor sign-in and badges, maintaining an organized reception area, supporting administrative tasks, communicating with clinical and administrative teams, and protecting confidential information under HIPAA standards.