Top Tech Jobs & Startup Jobs

Provides Tier 1 bilingual French and English support to clients through phone, email, live chat, and other channels. Documents interactions in a ticketing system, resolves or escalates issues, collaborates across departments, supports process improvements, learns the company’s software, meets KPI targets, and completes certifications. Requires travel throughout the United States and Canada for approximately one week per month.

Provides accounting software support and training to dealership customers through phone, email, chat, and ticketing channels. Responsibilities include documenting and escalating issues, collaborating across departments, improving service processes, meeting KPIs, maintaining software knowledge, completing certifications, and traveling throughout the USA and Canada at least one week per month.

Leads B2B account-based marketing and performance demand generation programs to grow qualified pipeline and revenue. Oversees paid media, A/B testing, website conversion, email nurture, SEO, marketing automation, attribution, and multi-channel analytics. Partners with sales and marketing leadership, manages HubSpot, Salesforce, and ABM systems, and mentors a Marketing Automation Coordinator. The role is remote and requires up to 10% travel within the USA and Canada.

Provides Tier 1 customer support for the sales module of dealership management software. Responsibilities include handling phone, email, and chat requests; documenting tickets; escalating issues; assisting with software installation and training; meeting KPIs; collaborating across departments; contributing to knowledge resources; and supporting process improvements. Requires travel across the United States and Canada for at least one week per month, ongoing product certification, and continuous software knowledge development.