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Pursues and supports sales of valve automation and process control solutions. Responsibilities include evaluating customer requirements, proposing technical solutions, supporting product startup and calibration, resolving service issues, coordinating orders and delivery, identifying sales opportunities, maintaining customer data in IFS, and supporting quality, safety, and continuous improvement initiatives.

Leads complex instrumentation and controls engineering scopes from design basis through turnover. Designs DCS and PLC hardware, UL 508A panels, industrial networks, instrumentation, and power distribution. Serves as technical authority, resolves field and commissioning issues, mentors engineers, coordinates subcontractors, supports proposals and estimates, and communicates with customers and vendors. Requires extensive travel within New England.

Develop technical proposals and valve automation solutions, support sales teams, and grow customer accounts. The role requires evaluating customer requirements, providing startup, checkout, calibration, and troubleshooting support, managing orders and delivery expectations, identifying sales opportunities, and maintaining customer relationships. The engineer will also support product launches, quality initiatives, safety programs, supplier coordination, and ongoing technical training.

Manages customer purchase orders from entry through delivery, verifying data, inventory, pricing, billing, shipping dates, and order accuracy. Coordinates with sales, finance, supply chain, production, quality, carriers, and customers to resolve discrepancies, returns, delivery issues, and expedited requests. Maintains customer records and ERP data, processes EDI orders, prepares operational reports, monitors unshipped orders, and ensures compliance with company policies and ISO 9000 requirements.

Designs, implements, commissions, and secures converged IT/OT environments for life sciences and critical infrastructure clients. Responsibilities include configuring DeltaV and FactoryTalk control systems, deploying Proxmox and VMware infrastructure, designing OT network segmentation, conducting FAT/SAT testing, developing cybersecurity roadmaps, and producing audit-ready documentation. The role leads client engagements, supports proposals, establishes engineering standards, and mentors junior engineers.

Provides managed services, troubleshooting, lifecycle engineering, infrastructure design, commissioning, and emergency support for customer IT/OT and DCS environments. The role works with DeltaV, virtualization, networking, cybersecurity, Microsoft systems, and automation platforms. Responsibilities include customer support, system upgrades, documentation, testing, project delivery, technical mentoring, trusted-advisor consulting, and identifying service opportunities. Extensive travel throughout New England and rotating 24x7 emergency support are required.

The IT/OT Engineer leads technical delivery across virtualization, networking, cloud, cybersecurity, industrial control systems, databases, and server infrastructure. Responsibilities include solution development, project engineering, site support, technical leadership, design specifications, risk mitigation, customer communications, and mentoring. The role requires extensive on-site work, server deployment assistance, and travel within the Boston area with minor domestic or international travel.

Develops cost estimates and technical proposals for control systems and automation engineering projects. Defines scope, assumptions, pricing, hardware, software, labor, and integration requirements; collaborates with engineering teams, vendors, and subcontractors; translates customer requirements into technically sound proposals; manages estimating timelines; and maintains estimating tools, templates, and historical cost data.

Lead process automation engineering projects using the DeltaV Automation System, including functional specifications, detailed designs, software implementation, testing, documentation, budgeting, and customer communications. Design and test complex DeltaV batch operations, integrate PLCs and OPC technologies, interpret process diagrams, support cGMP validation, mentor team members, and ensure projects are delivered accurately and on schedule across life sciences and other process industries.

Own and evolve the enterprise data platform by architecting scalable data models, integrations, warehouses, and pipelines. Build and maintain solutions using Snowflake, dbt, Fivetran, Airflow, AWS, and Power BI. Integrate diverse data sources, implement monitoring and data quality frameworks, troubleshoot production issues, and deliver curated datasets for analytics and AI use cases. Provide technical leadership, establish engineering standards, and collaborate with business, governance, QA, and analytics teams.