Provides internal Tier 1 IT support, manages employee devices, accounts, software, onboarding, offboarding, and technology inventory. Administers SharePoint, Monday.com, Deltek Ajera, workflows, reports, and dashboards. Supports cybersecurity controls, CMMC compliance, access reviews, evidence collection, incident reporting, and audit readiness. Coordinates with external IT providers and vendors while improving business systems, automations, documentation, and employee technology education.