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Supports the hotel sales team by answering inquiries, qualifying leads, scheduling calls, preparing packages and contracts, assisting with estimates and site tours, maintaining sales systems, managing supplies, updating event actuals, and sending guest follow-ups. The role also provides accurate property and event information while delivering professional, engaging customer service in a fast-paced hospitality environment.

Drives group hotel sales and revenue by developing new accounts, managing client relationships, preparing proposals and contracts, negotiating terms, and guiding opportunities from inquiry through operational turnover. Conducts property tours, prospecting, networking, and trade-show activities while maintaining sales pipelines, meeting revenue goals, collaborating with revenue, catering, events, and operations teams, resolving client concerns, and supporting forecasting and reporting.

Supports the hotel sales team by answering inquiries, qualifying leads, scheduling calls, sending packages, preparing contracts and estimates, assisting with site tours, updating sales systems, creating reports and kits, managing supplies, and sending guest follow-ups. Provides accurate information about the property and events while delivering professional, engaging customer service.

Develop and execute corporate hospitality sales strategies, secure and manage corporate accounts, negotiate rates, build client relationships, conduct sales presentations, coordinate with hotel departments, maintain CRM data, and prepare forecasts and performance reports. The role focuses on growing transient, group, and extended-stay revenue while ensuring strong client satisfaction and retention.

Leads human resources strategy and employee experience for the Rubenstein Forum and Quadrangle Club. Partners with senior leadership on culture, recruitment, retention, onboarding, benefits, talent management, performance feedback, training, engagement, compensation, employee relations, and recognition. Ensures compliance with federal and state employment laws, manages employee records and HCM updates, advises managers on labor issues, and oversees workers’ compensation processes.

Leads Hotel Flor Tampa Downtown’s sales strategy and revenue generation across corporate, group, convention, association, government, leisure, social, catering, and local market segments. Develops sales plans, drives direct selling and account growth, manages Hilton commercial resources, collaborates with revenue management, forecasts performance, monitors market trends, represents the hotel in the Tampa hospitality community, and leads and develops the sales team.

Oversee daily accounting operations, including accounts payable, accounts receivable, general ledger, payroll, cash management, and reconciliations. Prepare financial statements and support month-end and year-end closing, audits, budgeting, and internal controls. Ensure GAAP and USALI compliance while leading, coaching, and developing accounting staff. Identify workflow improvements and provide financial guidance to department leaders.

Oversee all hotel accounting and financial operations, including reporting, budgeting, forecasting, reconciliations, internal controls, audits, compliance, payroll accounting, and month-end close. Partner with the General Manager, department heads, ownership, and corporate finance teams to improve profitability and control expenses. Supervise, develop, and evaluate accounting staff while ensuring accurate and timely financial processes aligned with company, Marriott, and regulatory requirements.

Manage and grow hotel group sales accounts by prospecting, developing proposals, conducting site inspections, negotiating contracts, and achieving room-night and revenue goals. Build relationships with corporate clients, associations, meeting planners, and partners while supporting pricing strategy, forecasting, and account growth. Mentor sales colleagues, assist with complex opportunities, coordinate business turnover to hotel operations, and represent the property at client and industry events.

Develop and secure group hotel business through prospecting, account management, sales presentations, negotiations, contracting, and relationship development. The role owns revenue and room-night goals, manages high-value accounts, maintains the sales pipeline and CRM records, collaborates with revenue management and hotel leadership, and supports the hotel's commercial strategy. Local travel, client visits, trade shows, networking events, and sales missions are required.