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Leads marketing and sales strategy for a senior living community, driving occupancy, sales performance, lead generation, referral partnerships, and marketing campaigns. Manages the prospect journey from inquiry through move-in, conducts tours, monitors CRM and sales metrics, oversees events and digital presence, provides market insights, and mentors sales staff. Collaborates with community and regional leadership to achieve growth and occupancy goals.

Leads human resources activities for a senior living community, including recruitment, onboarding, employee relations, training and development, engagement, compensation reviews, compliance, job descriptions, and personnel policies. Partners with managers and employees to support performance, resolve concerns, maintain confidentiality, and foster a high-performing workplace culture.

Develops brand awareness, generates qualified leads, and supports occupancy through digital campaigns, content, events, community outreach, public relations, and sales collaboration. Oversees marketing materials, website and social media engagement, lead nurturing tools, campaign reporting, community partnerships, and media relationships while representing the senior living community as a brand ambassador.

Manages marketing and sales activities for an assisted living and memory care community, including lead distribution, visitor engagement, marketing events, sales documentation, occupancy coordination, reporting, Salesforce administration, budgeting, newsletters, and move-in preparation. Partners with community leadership, health services, residents, future residents, vendors, and internal departments to support sales goals and a positive senior living experience.

Leads regional marketing and sales strategy for senior living communities, driving brand positioning, occupancy, revenue, and sales results. Oversees marketing plans, sales execution, budgeting, CRM reporting, staff training, recruitment, and performance management. Partners with community executives, operations leaders, corporate teams, advertising partners, and owner boards. Travels extensively to support multiple communities and participates in conferences, client meetings, and corporate events.

Manages financial and administrative operations for a senior living community, including resident billing, rent and ACH payments, accounts payable and receivable, reconciliations, month-end close, deposits, census changes, billing statements, collections, and rent increase notices. Provides financial support to the Executive Director while maintaining accurate records, confidentiality, professionalism, and responsive resident service.

Provides telephone and front-desk coverage for a senior living community. Greets residents, guests, vendors, and service providers; manages visitor logs, packages, mail, access security, and routine clerical tasks. Prepares work orders and correspondence, performs resident data entry, monitors security and fire systems, and delivers courteous customer service. Requires computer proficiency, multitasking, clear English communication, and availability for varied first- and second-shift schedules and weekends.

Leads enterprise business intelligence strategy, roadmap, product delivery, semantic modeling, governance, and AI-enabled analytics. Partners with Data Engineering, Data Governance, Data Science, AI Solutions, IT, and business leaders to deliver trusted, scalable reporting and decision-support capabilities. Manages BI demand, adoption, performance, standards, and team development while remaining technically involved in solution design and complex initiatives.

Owns financial reporting and compliance deliverables, including CAM reports, board and owner packages, regulatory submissions, medical expense and insurance claim reports, debt covenant calculations, and due diligence requests. Performs data validation, reconciliations, variance analysis, exception reporting, and data governance checks. Maintains reporting controls, audit trails, calendars, templates, and work instructions while coordinating issue resolution with BI, IT, and process owners.

Performs accounting and clerical duties, including month-end data entry, journal entries, cash and general ledger reconciliations, credit card reconciliation, financial reporting support, fixed asset management, financing requirements, billing and collections, payroll and accounts payable assistance, and year-end audit and tax preparation support.