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Provides front-desk support for residents, staff, and visitors; answers and transfers calls; and performs basic clerical tasks. This on-call PRN position requires at least six months of receptionist experience, basic computer proficiency, typing speed of 45 WPM, and a Level 1 Arizona Fingerprint Clearance Card.

The HR Generalist supports payroll, benefits, recruiting, onboarding, employee engagement, retention, HRIS updates, personnel records, employee status changes, and weekly new-hire orientation. The role also provides staff support, maintains payroll and personnel files, tracks onboarding data, ensures timely payroll processing, and builds collaborative relationships with employees and leaders. Long-term care or nursing home HR experience is preferred.

Lead sales and marketing efforts for a senior living community, owning the full funnel from inquiries and tours through deposits and move-ins. Build referral relationships with healthcare and professional partners, manage CRM activity, improve conversion rates, organize sales events, and maintain occupancy at or above budgeted levels. The role requires a high-performing closer with strong emotional intelligence, hospitality orientation, and proven senior living or sales success.

Supports finance operations by managing resident billing, accounts receivable, collections, cash deposits, resident files, census data, and entrance fee refunds. Processes statements, maintains billing and census records, responds to resident inquiries, and assists with month-end activities, G/L reporting, regulatory processes, correspondence, and budgeting. Requires strong Excel, Microsoft Office, organizational, communication, customer service, and confidential financial information management skills.

Leads enterprise information security strategy, governance, risk management, compliance, privacy, third-party risk, vulnerability management, incident response, and security operations. Advises executives, oversees regulatory compliance including HIPAA and SOC, manages security programs and budgets, develops security culture, and leads information security teams across a complex, multi-site organization.

Directs marketing and sales operations for independent living residences, including occupancy development, annual marketing planning, advertising, referrals, events, lead generation, sales goals, budgeting, CRM data management, prospect follow-up, reporting, and supervision of sales and marketing staff. The role partners with senior leadership to execute strategies and meet business needs, including occasional evening, weekend, and holiday coverage.

Provides strategic, financial, administrative, and project support to Finance and Development leaders. Responsibilities include budget tracking, financial analysis, reporting, executive scheduling, meeting and travel coordination, vendor negotiations, presentations, calendar management, meeting minutes, and follow-up on action items. The role also serves as a liaison between leadership, corporate offices, external agencies, and employees while leading special projects involving data analysis, training, and strategic recommendations.

Executes marketing campaigns across digital, social, email, and traditional channels to increase brand awareness, generate leads, and engage customers. Creates content, collateral, and communications; manages email lists, automation, segmentation, CRM data, and campaign reporting. Coordinates timelines and deliverables with internal teams, agencies, vendors, designers, and sales partners. Tracks marketing metrics, supports optimization, hosts technology trainings, and assists with video and photo production.

Develop and execute internal communications strategies supporting HR initiatives, employee engagement, company culture, and organizational priorities. Create and manage intranet content, newsletters, announcements, presentations, webinars, social media, and employee messaging. Administer the intranet, coordinate communication calendars, support events and awards, collaborate with leaders and vendors, and measure communication effectiveness using feedback and engagement data.

The Business Office Manager provides human resources and financial support to the senior living community and Executive Director. Responsibilities include supporting payroll, accounts receivable, employee records, reporting, confidentiality, staff supervision and training, meeting and event coordination, communications, emergency availability, and adherence to company policies and community standards.