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Greets residents, guests, employees, vendors, and service providers professionally; provides telephone coverage; resolves visitor and resident issues; accepts and logs deliveries; notifies recipients; prepares maintenance work orders; and assists the Business Office Manager with projects. The role requires a high school diploma or GED, familiarity with Microsoft Office Suite, and excellent telephone communication skills.

Provides business office support for a senior living community, managing accounts payable, credit card reconciliation, payroll reporting, employee status changes, expense reports, and front desk supervision. Supports department directors and the Executive Director while ensuring compliance with company policies and procedures.