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Leads sales and marketing strategy for a senior living community, driving occupancy, sales performance, lead generation, and conversion. Builds relationships with prospective residents, families, referral partners, healthcare providers, and community organizations. Oversees CRM pipelines, marketing campaigns, events, website presence, competitive positioning, and referral networks. Partners with community and regional leadership, mentors sales staff, and ensures sales and occupancy goals are achieved.

The Human Resources Director leads HR activities for a senior living community, including recruitment, onboarding, employee relations, compliance, coaching, engagement, compensation studies, job descriptions, and personnel policies. The role partners with department leaders and employees to improve performance, retention, and workplace culture while maintaining confidentiality and legal compliance.

Build brand awareness, generate qualified leads, and support occupancy goals through marketing campaigns, digital initiatives, events, and community engagement. Manage print, digital, multimedia, website, and social media content; coordinate outreach events; collaborate with sales on lead nurturing; track campaign and occupancy metrics; develop referral and media relationships; and manage public relations and community storytelling.

Manages assisted living and memory care marketing and sales activities, including lead distribution, visitor engagement, marketing events, sales documentation, closing and move-in coordination, occupancy goals, reporting, Salesforce maintenance, budgeting, newsletters, and vendor or stakeholder communication. The role also supports office administration, resident selections, and preparation of marketing plans and move-in resources.

Leads regional marketing and sales strategy for senior living communities and health centers, driving brand positioning, occupancy, revenue, and move-in goals. Oversees marketing plans, sales execution, budgeting, CRM reporting, staff training, recruiting, performance management, and client engagement. Partners with community and corporate leaders to improve sales results, implement best practices, and support multiple levels of senior care. Travel is required 75–100% of the time.

Provides financial and administrative support for a senior living community. Responsibilities include resident billing, rent and ACH payment processing, accounts payable and receivable, census updates in Yardi, account reconciliations, month-end close, billing review, aging reports, collections, and resident communication. The role also supports the Executive Director, maintains accurate records, and follows community policies and hospitality standards.

Leads enterprise business intelligence strategy, roadmap, product delivery, semantic modeling, governance, and AI-enabled analytics. Manages the BI team, partners with Data Engineering, Data Governance, Data Science, AI Solutions, and IT, and ensures scalable reporting across Power BI, Snowflake, and related platforms. Translates business needs into BI products, measures adoption and value, establishes delivery standards, and coaches technical professionals while remaining involved in solution design and complex initiatives.

Owns monthly CAM, board, owner, regulatory, medical expense, insurance, debt covenant, and compliance reporting deliverables. Performs financial analysis, data validation, variance investigation, reconciliations, exception reporting, and data governance checks. Maintains audit-ready documentation, reporting calendars, templates, and controls while coordinating issue resolution with BI, IT, and process owners. Supports tax compliance and due diligence requests, working independently with minimal supervision and applying professional judgment.

Performs month-end accounting data entry, journal entries, cash, investment, credit card, and general ledger reconciliations. Supports board financial reporting, fixed asset management, financing requirements, billing, collections, payroll, accounts payable, year-end audit documentation, and tax preparation. Ensures accurate financial reporting and compliance with GAAP while assisting the Financial Services Director with daily department operations.

Provides business office leadership for a senior living community, supporting accounts payable, accounts receivable, payroll, employee records, benefits-related changes, expense reports, and HR processes. Supervises front desk staff, coordinates invoice approvals, reconciles credit card documentation, analyzes payroll variances, and ensures compliance with company policies. Partners with department directors and the Executive Director while supporting the community’s operational and hospitality standards.