Supports clients by preparing quotes, answering testing inquiries, processing sample media orders, coordinating sample returns, and resolving concerns. Receives and verifies laboratory samples, reviews chain-of-custody documentation, enters data into ChemLIMS/eLIMS, labels samples, resolves discrepancies, assesses sample suitability, and reviews invoices. The role requires accuracy, organization, effective communication, multitasking, and collaboration with laboratory staff.

Supports AI and machine learning modernization projects by identifying integration opportunities, developing and testing AI-assisted tools, researching frameworks and APIs, collaborating with scientists and IT teams, and documenting workflows and outcomes. The intern will help automate internal business and laboratory processes and must work onsite in the Pittsburgh metro area during Fall 2026.