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Handles and oversees professional liability claims, including coverage analysis, damage assessment, reserves, recovery opportunities, and claim approvals. Coordinates TPAs, outside counsel, vendors, underwriters, and reinsurers; reviews audits and funding requests; prepares reports; and supports underwriting, client meetings, and product improvements. Requires strong technical claims expertise, knowledge of policy and regulatory issues, communication skills, analytical ability, and a valid or obtainable adjuster’s license.

Adjusts primary, excess, and delegated cyber claims; analyzes coverage; reviews reservation of rights and denial letters; ensures appropriate reserves; approves TPA funding; audits TPA performance; and prepares reports for underwriters, reinsurers, agents, insureds, and state agencies. The role also collaborates with underwriting, handles contentious claims, maintains claims quality, and requires occasional travel.

Manage ceded reinsurance programs for Canopius US, including placement preparation, treaty implementation, documentation, operational oversight, and process improvement. Coordinate with underwriting, claims, finance, actuarial, exposure management, brokers, and reinsurers. Review contract documentation, maintain accurate records, support global reinsurance strategies, respond to information requests, and ensure reinsurance arrangements are accurately reflected in business systems and reporting.

Performs quarterly technical reserving analysis across multiple P&C insurance lines, validating data, reconciling systems, assessing uncertainty, and communicating results to technical and non-technical stakeholders. Supports finance reporting, governance activities, statistical investigations, and process improvement. Collaborates with claims, underwriting, risk, finance, and actuarial teams while mentoring colleagues and developing effective reserving tools.