Handles customer calls, account setup, billing and delivery orders, sales and inventory records, customer retention, complaints, installations, credit-policy compliance, and confidential records. The role requires accurate data maintenance, professional communication, prioritization, problem-solving, and knowledge of company procedures. Customer service and bookkeeping experience are preferred, while a high school diploma or GED and computer proficiency are required.

Provides administrative and customer support for energy delivery and service operations. Responsibilities include handling high-volume calls, establishing and maintaining customer accounts, processing delivery and service orders, resolving complaints, supporting retention and sales activities, maintaining sales, inventory, financial, and field records, enforcing credit policies, and protecting confidential information.