Top Tech Jobs & Startup Jobs

Handle customer questions, orders, returns, billing issues, project updates, and service requests. Maintain electronic and physical customer records, process invoices and shipping paperwork, coordinate production schedules and deliveries, manage customer inventories, and collaborate with sales, credit, production, shipping, and vendors. Support quotes, forecasts, customer outreach, dispute resolution, and timely communication while following safety, compliance, and business-conduct standards.

Sources new sales opportunities from pre-qualified leads, develops existing customer relationships through upselling, and manages assigned accounts by phone. Responsibilities include qualifying leads, explaining products and quotes, preparing pricing and reports, coordinating customer projects, resolving issues across departments, and supporting outside sales representatives. The role also maintains customer records, tracks orders and approvals, supports bids and surveys, and assists with marketing materials. Advanced Excel proficiency, ERP knowledge, strong communication, and the ability to understand mechanical drawings are required.

Processes accounts payable transactions, including vendor payments, invoice and purchase order matching, discrepancy resolution, reconciliations, expense coding, employee reimbursements, ledger maintenance, and financial recordkeeping. Prepares statements and reports, verifies accounting entries, responds to account inquiries, and performs general office duties while maintaining confidentiality and regulatory compliance. Requires collaboration across departments, occasional travel, flexible hours, and overtime as needed.

Coordinates sales projects and serves as a liaison among Sales, Engineering, Manufacturing, Procurement, customers, and representatives. Provides customer support, enters orders, prepares quotes and reports, tracks project approvals, manages surveys and account activities, and supports bids, pricing, marketing materials, and issue resolution. Maintains accurate records, coordinates communications and schedules, protects confidential information, and follows company safety and compliance standards.