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Expands product support sales within an assigned territory by developing customer relationships, preparing parts and service quotations, conducting machine inspections and after-sales visits, promoting equipment support programs, maintaining CRM data and call reports, and coordinating with Parts, Service, and Sales teams. The role requires mechanical aptitude, heavy equipment industry experience, strong communication skills, and the ability to identify customer maintenance and repair needs.

Develops product support sales within an assigned territory by identifying parts, service, repair, consumable, and undercarriage opportunities. Prepares customer quotations, conducts after-sales and machine visits, completes inspections and warranty documentation, promotes marketing programs, and supports electronic ordering enrollment. Maintains customer and machine data in CRM, submits daily call reports, and collaborates with Parts, Service, and Sales teams to strengthen customer relationships and grow revenue.