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Provides customer service to current and prospective YMCA members, answers questions, sells memberships and programs, supports retention and membership events, represents the organization in community events, and maintains a welcoming and secure facility environment. Responsibilities include opening and closing shifts, member and vendor sign-in procedures, attending training and meetings, reporting policy violations, and working varied morning, evening, and weekend hours.

The Grants Manager researches funding opportunities, drafts and submits grant proposals, coordinates with internal departments, maintains grant calendars and records, tracks contributions and reporting, and cultivates funder relationships. The role requires strong writing, editing, organization, collaboration, deadline management, and data storytelling skills. It also involves using Raiser's Edge and obtaining CPR/AED and First Aid certification.

The Development and Annual Giving Manager coordinates annual giving campaigns, donor cultivation, stewardship, gift processing, donor records, fundraising reports, and grant activities. The role supports fundraising events, board and volunteer engagement, donor communications, and collaboration with marketing and program teams. It also provides guidance to a part-time Grants Manager and promotes organizational philanthropy. The position requires strong project management, communication, organization, and relationship-building skills, along with occasional travel to YMCA sites.

Supports HR operations and recruiting, including onboarding, HRIS data management, employee records, employment verifications, job postings, candidate screening, offer letters, background checks, orientations, and employee events. The role partners with hiring managers, maintains confidential records, supports HR projects, and helps ensure compliance with child protection and organizational policies.