Top Tech Jobs & Startup Jobs

Own the end-to-end enterprise telephony platform, including Genesys Cloud architecture, routing, IVR, reporting, Twilio SIP trunking, call quality, integrations, AI contact-center initiatives, compliance, monitoring, and disaster recovery. Build custom CRM integrations using APIs and webhooks, manage vendors, translate call-center goals into measurable platform improvements, resolve escalations, establish standards, and mentor the telephony team.

Manages a pest control service center, overseeing customer and employee retention, staffing, payroll, inventory, fleet, labor utilization, EBITDA, KPIs, training, and operational efficiency. Leads hiring and performance management, coordinates with regional and continuous improvement teams, implements improvement plans, and ensures safe, high-quality service delivery. Builds a positive team culture while managing goals, dashboards, sales training, and customer service standards.

Leads the enterprise cybersecurity strategy, security roadmap, policies, budget, and security organization. Oversees security engineering, SecOps, GRC, risk remediation, payment and customer-data protection, monitoring, vulnerability management, incident response, compliance audits, privacy, and third-party risk. Reports security posture to executive leadership and develops company-wide security awareness.

Leads marketing performance measurement across paid media, CRM, web, SEO, owned, and offline channels. Ensures KPI reporting accuracy, develops dashboards, analyzes experiments and attribution, supports forecasting and ROI analysis, and translates marketing data into actionable recommendations. Partners with channel owners, Finance, and analytics teams to improve campaign performance, reporting standards, budgeting, and strategic decision-making. Presents insights to marketing leadership and manages reporting improvements in a fast-paced environment.

Manages service center operations, including customer and employee retention, staffing, hiring, payroll, inventory, fleet, labor utilization, EBITDA, KPIs, and performance goals. Oversees supervisors and service professionals, supports training and sales development, implements improvement plans, and collaborates with regional operations, recruiting, talent, and continuous improvement teams to ensure safe, efficient, high-quality service delivery and a positive team environment.