Manage internet leads and customer inquiries through phone, email, and live chat. Determine vehicle needs, provide product and financing information, schedule sales appointments, follow up with prospects, and support vehicle delivery. The role requires CRM tracking, ethical sales practices, knowledge of automotive products, strong computer and data-entry skills, and compliance with applicable regulations.

Sell new and pre-owned vehicles and related products while meeting sales volume, gross profit, and customer satisfaction goals. Responsibilities include prospecting, building customer relationships, conducting vehicle demonstrations, explaining product features, overcoming objections, closing sales, processing transaction financial details, and following up after purchase. The role requires compliance with company, DMV, state, and federal requirements and reports to the Sales Manager.