Performs full-cycle billing for truckload, less-than-truckload, and logistics orders. Reviews and audits billing reports, calculates charges, rerates orders, prepares and mails invoices, processes driver paperwork, and indexes documents in Transflo. Communicates with shippers, consignees, drivers, and customers to resolve missing documentation and billing issues. Supports drivers with scanning questions and maintains accurate paperwork records.

Leads WEL Companies’ driver recruiting department, managing recruiters, hiring goals, applicant pipelines, recruiting processes, and onboarding partnerships. Oversees social media and digital recruiting strategies across multiple platforms, establishes KPIs, monitors lead and hiring conversions, evaluates campaign effectiveness, controls recruiting costs, and provides performance reporting. Requires leadership, data analysis, communication, and transportation or recruiting experience.