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Provides employee relations support through conflict resolution, grievance case management, labor-law and policy guidance, documentation, trend analysis, and manager training. Maintains confidential records, interprets HR policies, supports performance and behavior management, and promotes fair, consistent workplace practices. Manages multiple cases while collaborating with employees, leaders, and stakeholders in a fast-paced healthcare organization.

Processes purchase order and non-purchase order invoices, performs two- and three-way matching, obtains approvals, reconciles vendor accounts, resolves payment inquiries and invoice exceptions, and issues checks and ACH payments. Maintains vendor records, supports electronic invoicing, processes 1099s and reimbursements, assists with utility accruals and month-end reporting, and provides clerical support. Requires accuracy, critical thinking, effective communication, and the ability to work independently in a high-volume environment.

Directs system-wide supply chain procurement for a healthcare organization, including sourcing, purchasing, supplier and GPO relationships, compliance, cost savings, procure-to-pay processes, equipment and construction procurement, budgets, audits, emergency preparedness, and staff management. Develops procurement strategies, standardizes purchasing practices, resolves shortages, leads cross-functional workgroups, monitors KPIs, and partners with Finance, clinical teams, and organizational leadership.

Manages strategic sourcing for healthcare supplies, services, and equipment. Develops sourcing plans, conducts RFx processes, negotiates supplier contracts, evaluates bids, manages vendor credentialing and performance, and supports value analysis initiatives. Tracks spending, savings, inflation, contract compliance, and implementation outcomes while collaborating with Legal, Finance, Clinical Engineering, Facilities, Procurement, Inventory, and Operations. Provides market analysis, stakeholder recommendations, and ongoing category expertise to drive savings, resilience, efficiency, and quality.

Promotes and grows specialty healthcare service lines through community events, vendor booths, lectures, wellness programs, sponsorships, and partnerships. Collects event data, maintains databases, prepares reports, and coordinates projects aligned with population health needs and disease awareness initiatives. Requires strong communication, public speaking, creativity, initiative, critical thinking, and independent judgment.

Manages complex and escalated HR inquiries and supports leave-of-absence programs, including FMLA, ADA, state leave, and workplace accommodations. Maintains compliance records, updates HR systems, analyzes reports, educates employees and managers, resolves cases, coordinates with HR stakeholders, and recommends process improvements. Provides knowledge support to Tier 1 HR staff while prioritizing multiple issues and handling sensitive employee situations professionally.

Manages centralized leave of absence and workplace accommodations administration, ensuring compliance with FMLA, ADAAA, PWFA, workers’ compensation, disability, military, religious, and state leave laws. Oversees HR workflows, vendors, service standards, escalations, process improvements, training, and team performance. Partners with HR, Legal, Employee Relations, operational leaders, and executive stakeholders to deliver effective accommodations and return-to-work outcomes.

Coordinates vendor contracts, credentialing, sourcing activities, negotiations, and contract approvals. Maintains contract databases, lease agreements, pricing records, and reporting for Finance and Supply Chain teams. Supports process improvements, risk mitigation, cost containment, and resolution of contractual issues while collaborating with vendors, Legal, and internal stakeholders.

Coordinates program development and project implementation, aligning initiatives with organizational goals. Oversees data gathering, analysis, reporting, project scope, deliverables, timelines, costs, risks, resources, and stakeholder communication. Requires strong project management, organizational, communication, critical-thinking, and change-leadership skills, with the ability to work independently in a demanding healthcare environment.

Performs receptionist and front-desk functions, including greeting visitors, answering and routing calls, handling mail and packages, processing visitor passes, conducting visitation screening, managing resident funds and lunch ticket reconciliation, taking messages, and providing administrative support. Requires confidentiality, customer service, multitasking, computer proficiency, and the ability to work independently in a stressful environment.