Manages daily HR operations, payroll changes, benefits administration, leave support, HR systems, employee records, compliance audits, I-9 and E-Verify processes, and employee inquiries. The role reconciles payroll and benefits data, supports open enrollment and 401(k) activities, maintains accurate records, troubleshoots basic system issues, and safeguards confidential information.

Develops and executes organic email, SMS, and social media marketing strategies for eCommerce clients. Responsibilities include campaign planning, automation, segmentation, copywriting, creative production, Shopify updates, promotional strategy, quality assurance, analytics reporting, client presentations, competitor monitoring, and ongoing digital marketing research.

Partners with Sales to support technically complex enterprise deals, advising customers on APIs, integrations, Shopify architecture, and e-commerce solutions. Designs scalable integrations with ERPs, CRMs, and custom workflows; creates demos, proofs of concept, and prototypes; leads technical onboarding; troubleshoots implementations; documents solution designs; coordinates across Sales, Product, Engineering, Operations, and Customer Success; and provides structured product feedback.