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Plug Technologies Inc

Customer Experience Manager

3 Days AgoSaved
In-Office
Los Angeles, CA, USA
110K-120K Annually
Senior level
110K-120K Annually
Senior level
Automotive • eCommerce • Fintech
Build and lead an AI-native customer support function: design workflows, SLAs, SOPs, and QA; manage inbound inquiries and escalations; implement automation and reporting; partner cross-functionally to remove blockers and scale service excellence.
Top Skills: Ai ToolsCRMHubspotSalesforceWorkflow Automation ToolsZendesk
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