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Support Team Relations Specialists by handling HR administrative tasks, conducting orientations, stay/exit interviews, managing unemployment claims, drafting disciplinary documentation, assisting with ADA/FMLA questions, supporting investigations, and covering specialists as needed.

Lead and execute external and internal communications strategies, develop media relations programs, pitch stories, manage press tours/events and speaking engagements, build media and analyst relationships, and oversee high-impact projects while working with executive leadership.

Manage advanced default/foreclosure pipelines by coordinating with law firms, title companies, and internal teams; access ICE/Desktop, FileNet and servicing systems; resolve escalations, follow investor guidelines, meet production and quality metrics, analyze trends, and support loan-level resolution strategies.

Design, implement, and support cloud networking and identity solutions in AWS. Lead cloud strategy, solve complex technical problems, write and maintain Infrastructure as Code, drive cross-team consensus, mentor engineers, and track metrics to improve performance, scalability, and cost efficiency.

Manage escrow/closing workflow: interact with agents, buyers, sellers and third parties; open orders, review contracts, verify transaction details; order/payoff items; provide quotes and explain title/settlement process; maintain records and deliver timely customer service through remote support for Northern California transactions.