Operates the hospital communications center, including telephone, radio, paging, and mass notification systems. Answers and transfers calls, monitors medical and safety alarms, alerts emergency response teams, maintains physician on-call schedules and contact preferences, protects patient confidentiality, and communicates effectively with internal and external customers.

Operates the hospital communications center, including telephone, radio, paging, and mass notification systems. Answers and transfers calls, monitors medical and facility alarms, alerts emergency response teams, maintains physician on-call schedules and contact preferences, protects patient confidentiality, and communicates courteously with internal and external customers while following hospital policies and safety procedures.