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Develops and manages regional sales accounts serving law enforcement and public safety agencies. Responsibilities include prospecting, account service, sales presentations, quoting, order submission, pipeline management through CRM, competitive analysis, customer issue resolution, vendor relationships, reporting, and regional budget management. The role requires frequent physical sales calls, sales goal achievement, product knowledge, and residence in Massachusetts, Rhode Island, or Connecticut.

Develops and maintains master production schedules, capacity plans, and production plans to meet sales, inventory, service, and customer requirements. Monitors material availability, work orders, purchase orders, production progress, bottlenecks, and MRP prompts. Coordinates with manufacturing, supply chain, shipping, sales, engineering, and leadership on schedule changes, launches, budgets, forecasts, and risk resolution.

Leads cross-functional customer and internal programs from initiation through delivery and installation. Manages project managers, schedules, budgets, procurement, contracts, vendors, customer relationships, technical resources, and project documentation. Oversees engineering, manufacturing, software, physics, quality, and assembly activities; monitors revenue, costs, profitability, and earned value; prepares estimates and proposals; and ensures compliance with technical, safety, quality, and contract requirements.

Leads the adoption and deployment of AI across the organization by identifying high-impact use cases, building and deploying machine learning and generative AI solutions, improving business processes and customer service, and ensuring data governance. Partners with cross-functional teams, translates business needs into technical solutions, prototypes scalable capabilities, and trains employees to use AI tools effectively.

Manage the full lifecycle of technical and Department of Defense contracts, from award through closeout. Coordinate military testing, documentation, reporting, production milestones, configuration management, compliance, contract revisions, and stakeholder communications. Resolve contract issues, interface with government and customer inspectors, track milestones, and lead teams through testing and acceptance activities.

Coordinates engineering change management projects through the ECR process, including documentation release, approvals, reporting, data gathering, configuration accuracy, and BOM and router audits. Collaborates with engineering, manufacturing, procurement, sales, and finance teams while supporting ERP-related queries, costing, inventory reporting, and production data accuracy.

Manage government and military sales accounts for tactical equipment and protective solutions. Grow territory revenue, build agency and distributor relationships, deliver product demonstrations, support distributor training, coordinate pricing and logistics, attend industry events, manage evaluation samples, and provide market intelligence. Requires government, law enforcement, military, or related sales experience, strong presentation skills, procurement knowledge, CRM proficiency, and willingness to travel overnight up to 60%.

Provides technical support for manufacturing operations through process development, testing, continuous improvement, and engineering support. Develops and improves processes, conducts time studies, leads cost-reduction and Lean initiatives, supports prototypes and validation testing, qualifies vendors, provides CAD support, and manages capital equipment and facility layout projects.

Supports electrical engineering across equipment design, development, production, testing, operation, and maintenance. Reviews drawings and test specifications, develops procedures, operates test equipment, analyzes results, modifies equipment, and documents recommendations. Coordinates manufacturing and testing milestones with other departments, supports procurement and project assignments, addresses nonconformances, and mentors electrical engineers while maintaining NQA-1 compliance and safe work practices.

Develop and grow sales accounts with law enforcement and public safety agencies across a designated New Jersey territory. Responsibilities include prospecting, account management, presenting products, preparing quotes and orders, managing the CRM pipeline, analyzing competitive intelligence, resolving customer issues, attending regional events, and meeting sales goals. The role requires frequent physical sales calls, vendor demonstrations, budget management, and strong customer and vendor relationships.